Terms and condition
Below you will find our terms and conditions.
We strongly advise to read through them to know exactly what to expect if something out of the ordinary happens.
Hotels Mauritius request payment from all our customers at the time of booking. Your booking is not confirmed until we have received your payment and we reserve the right to cancel any booking that has not been paid 24 hours after invoice was issued, unless it has been otherwise discussed.
Booking through our website
If you book yourself through our booking pages, you will be transferred to a secure third-party payment page where you will put in all your details including your credit card number.
Once you have taken care of the payment, you will receive a booking confirmation through e-mail.
Booking via e-mail
If you book via e-mail, where we take care of multiple bookings for you, you will be sent a secure payment link that will take you to a secure third-party payment page.
If you experience some problems with the payment page, please be in touch with us and let us know so we can look into it for you.
Please note that you, as a guest, is responsible for making sure that all your travel information is correct. Therefore, it’s very important that you go over the booking before you finalize, making sure the date and pickup information is correct, it and that you read over your confirmation after you have booked your tour.